Which of the following best restates the stern women's complaint about library staff?

• A. The library is well staffed
• B. The staff are understaffed
• C. The staff are overpaid
• D. The staff are unhelpful

Answer: (B)

Not enough staff to handle the workload is the idea behind the stern woman’s complaint. The best restatement captures that by saying the staff are understaffed, meaning there aren’t enough people to meet the library’s needs. This focuses on the quantity of staff, not their pay or their attitude. Saying the library is well staffed would contradict the complaint, while claiming staff are overpaid or unhelpful shifts the focus away from staffing levels to money or service behavior, respectively. So the accurate restatement centers on a shortage of personnel: the staff are understaffed.